/ Support

Need a hand? Our team is here to help.

Open a support ticket and we will get back to you as soon as possible.

Never share your seed phrase or private keys. BlockVault staff will never ask for them.

/ Topics

What can we help you with?

Pick the topic that matches your issue. We'll route your request to the right specialist.

  • / 01Account

    Sign-in, profile settings, email verification and KYC questions.

  • / 02Transactions

    Pending transfers, swap quotes, gas fees and on-chain confirmations.

  • / 03Security

    Suspicious activity, phishing attempts and account protection.

  • / 04Feedback

    Feature requests, UX suggestions and product feedback.

/ Attachments